Frequently Asked Questions

What are our lead times:
We aim to get all orders delivered from approval of artwork within 6 weeks. This can be shorter or longer depending on our current orders. Please contact us for more information.

How should I supply my artwork:
All artwork should be sent to our design studio in a Adobe Illustrator File format. (.EPS, .AI) Please ensure all text has been outlined and all Pantone colours are clearly labled. Please do not supply your artwork is Corel Draw format.

Do you supply a proof:
We supply you with a final PDF proof which we require you to sign off before we send your order to print. We are also able to print a physical proof at an additional cost if required.

Are you able to produce artwork for me:
We have a dedicated on site design studio who are able to produce your cup artwork for you free of charge. Please contact us for more information

Do you have artwork templates:
Please click on our artwork template download page to download the required template. If you require a template which is not listed please contact our design studio.

Do you send out samples:
We would love to show you our previous clients work. Please contact us and we will send out a sample pack.

Do you manufacture any other packaging:
The VaioPak Group are constantly updating their range of products. If you require a product which you do not see on our websites please contact us and Im sure we can help.

Are you able to offer storage:
Printed Bags UK now offer storage completely free of charge. Please contact us for more information.

Any other questions:
Please contact our sales team if you have any other questions.